LINDA H. PECK
Santa Barbara, CA 93101
Tel: 805-630-0172
Tel: 805-624-6570 (SkypeIn)
Linda@LHP2.com
SUMMARY
I am an accomplished Web Developer, Designer, Information Architect and Web Services Manager with over 10+ years of increasingly responsible assignments with startups, individuals and small companies as well as established companies in multiple industries. I have an extensive list of Silicon Valley executives that will attest to my solid project management and customer service skills. I have proven expertise and achievement in IT operations and support, business operations, portal project management and technical writing, including team leadership to identify requirements, recommend and create solutions for successful information architecture transitions, presentation and content management.
PROFESSIONAL OBJECTIVES
Individual Contributor seeks a responsible and creative project management position in Marketing, Public Relations, and Technical Communications, with focus on Internet Architecture, Interaction Usability, project design, including concept, development, hands-on creation, organization, and implementation.
TECHNICAL EXPERTISE
Fluent in computer skills, with emphasis on practical UNIX/Lynx web server administration together with VI editor, emacs, pico, TCP/IP, FTP, PPP, Telnet, shell, CGI, JavaScript, network, and navigation.
Workstations: Apple/Macintosh (G4 and RISC/PPC)(OS 10), IBM PC or compatible (x86, Pentium) (IBM DOS, MS-DOS, Windows NT, 95-98-2000), DELL, SUN SPARC Ultra II and SUN Ultra 30, Solaris, Apache Web Server.
Architect, graphic design, scripting, HTML, SSI, CSS with detailed listing of Publishing, Authoring and Site Administration Tools including: OpenOffice, Adobe FrameMaker 6.0, Adobe CS 8 (Photoshop, llustrator, Image Ready) Acrobat 7.0 Professional, Exchange, Distiller, PageMaker, Macromedia Studio 8 (Dreamweaver, Flash, Fireworks, Contribute) Image Styler, FrontPage, Barebones (BBEdit, Mailsmith) Microsoft X (Word, PowerPoint, Excel), ACT!, Outlook, Eudora, 4th Dimension, FileMaker 8, all current browsers (Firefox, Camino, Safari, Opera).
EXPERIENCE
Robert A. Petersen CPA (2006)
http://caltaxcpa.com (.net and .org)
Professional, Network and Non-Profit sites for Author and Expert, recognized as one of the most experienced CPAs in the state with sales/use tax and multi-state income tax compliance.
Haggin Network (2006)
http://haggin.net/
Content Management Systems (CMS) portal web site focused on Historical Preservation and powered by Joomla 1.0.10.
Yvonne Marriott Ranney (2006)
http://yvonneranney.com (.net and .org)
First generation site for online retail and wholesale sales of Designer cards for Left-Handed Creatives. Discontinued in 2007.
Rado-Thorso.com (2005-2006)
http://rado-thorso.com/
http://rado-thorso.com/gallery/
Flash site for noted California sculptress Jean Rado-Thorso. Includes database Gallery section of exquisite works of art.
Projity, Inc. (2005)
Project-ON-Demand
San Francisco/Paris
Beta Coordinator, Technical Writer
FrameMaker, Print, PDF, HTML, XML
http://projity.com/
Virtual assignment for Project-On-Demand product launch. Working with two teams with offices in San Francisco and Paris, Projity Incorporated offers web-based hosted application solutions for Project Management venues. Launch of Beta Version 1.0, April 2005. Duties include overall assessment of requirements, materials on-hand, preparation of all documentation; including License Agreement, User Guide, Tutorial and On-Line Help. Manipulation of image files with appropriate illustration and diagrams of screen interfaces with descriptive text inserts for reader focused usage of product and overviews of projects in general for various formats and renderings.
Milwaukee Public Schools (2004)
Milwaukee, WI
Consultant, TMI Consulting, LLC
http://www.milwaukee.k12.wi.us/ (original site retired and now redirects to...)
http://mpsportal.milwaukee.k12.wi.us/portal/server.pt (full transition by 2006)
Virtual contract position in California working with two teams in Washington D.C. and Milwaukee WI to identify and create standards, opening requirements and samples for large scale Plumtree portal implementation. The goal of the project was to provide solutions, publishing standards and editable templates, whereby school staff and various department delegates would ultimately join, publish and contribute equally with retention of uniform publishing standards throughout. The initial MPS Professional Support Portal is the lead and establishing standard, whereby all other departments and service groups will ultimately follow and conform. Repurposing of existing file formats together with standardization and file naming conventions to conform will be achieved on a “as time permits” basis.
Located in southeastern Wisconsin on the shore of Lake Michigan, Milwaukee's public school system is comprised of 221 schools, serving 105,000 students, and employs 6,700 part-time teachers, and substitute teachers. The Office of Academic Excellence features a professional development plan to ensure academic excellence for all children and served as lead department for the MPS Professional Support Portal Project with eventual duplication by all other schools, departments and teachers for individual departmental publishing.
Teton County Library (2001 - 2003)
Jackson, WY
Webmaster, Architect, Developer, Designer
http://TCLib.org/
Initial responsibilities included full assessment and recommendations for the creation and ultimate implementation of a new 2nd generation web presence, to replace the original and existing 1998 1st Generation site. Duties required full-service overall initial assessment, requirements gathering, management, coordination, organization, and information architecture.
Solutions accomplished globally, including soliciting stand-alone individual divisional specifications, problem solving, creation, integration and deployment of special web services and new features for a public Internet site with departmental focused sub-sites. To retain department individuality as well as preserve the overall global personality, the subtle distinctive nuance was established via assigning individual colors for each department. Launch of new site occurred on September 4, 2002, in celebration of the 5th birthday of the Library's new architecturally remarkable facility.
As a cornerstone of the Jackson Hole area, the Teton County Library site features an Administration (About Us) Department, Front Desk (Circulation), Information Center (Reference), Computer Center, Adults Division, Youth Services (Children), Young Adults (Teens), combined Support Your Library site (Foundation and Friends) together with an Outreach (Press) department, to include an extensive Latino community presence, (en Espanol) each with distinct focus and purpose. Separate and apart, yet combined via individual department calendars seamlessly forming a Master Calendar of Events to which all departments equally contribute, participate and are responsible. Repurposing of content respecting Section 508 government usability standards was achieved by frameset use of “Text Only” Section.
eGain Communications Corporation (2000 - 2001)
Sunnyvale, CA
Customer Service Software, hosted or licensed
Manager of Web Services
http://www.egain.com/
Responsible for providing management to Web Services team, consisting of a web developer, web publisher and html assistant and individual overall project management for all web-related content and process. Duties included coordination, organization, soliciting divisional specifications, problem solving, integration and deployment of special web services for corporate Internet, Intranet and Extranet sites. Responsibilities encompassed:
• Integration of Inference - an acquired company into eGain corporate sites;
• Deployment - working with Inference-Novato for deployment of products.
• Launch of new "Look & Feel" to corporate external site
• Sequoia - Project Manager for global site restructuring into portal site.
Technical Writing - Responsible for documentation and publishing of Sequoia Portal Project processes and technical specifications to a corporate global internal readership.
United Customer Management Solutions (2000)
Australia, New Zealand, United Kingdom, United States
Web Developer/Designer
Worldwide Marketing Division
http://www.ucms.net/
External and Internal web development and design for international provider of out-sourced customer relationship management (CRM) services. Responsibilities included creating from scratch a new site for USA based Marketing Department. The new USA based site was created, launched and live for eight months. In Spring of Year 2000,the USA offices were closed, and the former site reinstated to include marketing at the Australia headquarters corporate office.
Liberate Technologies, (1999 - 2000)
Universal Platform Software Products for Information Appliances
San Carlos, California
Web Developer/Information Architect
http://www.liberate.com/
Contract assignment for intranet web development (10 divisions), focused on content, user interface, architecture, graphics and navigation. Assignment included project development and project manage-ment, requiring time management, customer service, requirements gathering, verbal and written communications, creation and maintenance. Worked independently, as well as within a group and responsible for soliciting specifications and creating web content based on divisional user requirements. Developing forms and supporting CGI applications based on user requirements. Documenting of all development work including inline documentation. Automated content management via scripting and purchased applications. Adding additional web server functionality to Intranet or Internet Web servers. Implemented Facilities Helpdesk utilizing FootPrints server from UniPress.
Critical Path, Inc. (1999) (Amplitude Software Corporation, Inc.)
Web-based Enterprise Scheduling Software
San Francisco, California
Implementation Consultant
http://www.criticalpath.net/
Implementation, Project Management and creation of new Intranet Site for Professional Services Organization Division. Client site customizations, colorizations, coding, graphics, documentation.
Integration of forward projects to compliment acquisition of Amplitude by Critical Path, a leading provider of B2B Internet messaging solutions. Accomplishments included Technical Writing to organize all application and release notes together with project documentation and provide online access for implementation and sales teams using all available formats that may be required.
Global Reservation Systems, Inc. (1999)
Travel Reservation Provider
Sausalito, California
http://grsnetwork.com/
Trouble-Shooting and testing of corporate and client sites pending installation of on-site development team. Off-premises server testing utilizing LinkScan site management reporting. Standardization of web site content as applicable. Organization of graphic libraries, isolation of client materials and corporate materials.
Babcock and Brown (intranet)(1999)
Investment Bankers, San Francisco, California
Off-Site Consultant and Web Developer
http://www.babcockbrown.com/
One month contract assignment creating a select intranet site for 30 private end users in London, New York and San Francisco. Product launch, March 30. The leading tools used for the project were DreamWeaver 2.0, BBEdit 5.0, Photoshop 5.0, Image Styler 1.0, LinkScan 5.2 and ancillary production solutions as needed. Deliverable tested and refined on private studio site prior to migration to client NT intranet server.
Palo Alto Management Group (1998 - 1999)
Mountain View, California
(an acquired company)
Off-Site Consultant, Web Developer, Technical Writer
Retained and continuing off-site assignment for leading market research and studies firm specializing in business intelligence and data warehousing technology solutions for prominent IT companies. Web Project achievements included installation and implementation of new interactive site features, graphic design, site expansion, research and channel focus. Technical Writing and publication of print and electronic research report, "BI/DW: Crossing the Millennium". Installation of new alliance". The Business Intelligence and Data Warehousing Research Program" and creation of joint graphic web identity for World Research, Inc., and Palo Alto Management Group, Inc.
iXMICRO (1998)
Media Server and Applications Group
San Jose, California
Software Engineer-Technical Writer
Contract assignment for privately held Silicon Valley multimedia hardware and software firm specializing in networked streaming audio/video and long distance higher learning applications. Accomplishments included design, production and authoring of three first generation publications, entitled "ixJet Streaming Server 1.0 Client Manual", "ixJet Streaming Server 1.0 Administrator Guide" and "Network Video Explorer 1.0 User Manual".
Achievements included creating and implementing new in-house FrameMaker 5.5 publishing standards for both print and on-line materials.
The skills utilized were planning, interviewing engineers and product managers, writing from scratch, rewriting, copy/development editing, formatting/layout, design, product and document testing. The leading tools used for the project were FrameMaker 5.5, Adobe Photoshop, Adobe Acrobat Exchange 3.0, Distiller 3.0 on Macintosh and ixJet NVE 1.0 on networked PC/NT server.
NEC Electronics America, Inc. (1997)
Technical Writer-NECEL Intranet
Corporate Headquarters
ASIC Strategic Marketing Division
Santa Clara, California
http://www.necelam.com/
Contract reassignment for special print and Intranet technical communications project. Skills required technical illustrations, drawings, rewriting, copy and developmental editing, formatting, layout and design of two print and on-line gate array publications, "CB-C9 User's Manual, Preliminary - Infrared Communications Controller - Macro Specifications" and "QB-8 Design Manual" for worldwide use by application developers and field service engineers.
Accomplishments included adaptation, re-purposing, redesign and creation of complex graphic elements into editable FrameMaker format using original source files. The achieved results were noticeable and improved download times for on-line document access and a reusable and editable graphics library for future revisions. The primary tools used for the project were FrameMaker 5.0/5.5, Adobe Photoshop, Adobe Acrobat Exchange 3.0 and Distiller 3.0 on networked UNIX Sun Ultra II Workstation (Solaris OS 1.0.2) and PC/NT server.
LHP2 (1996 - current)
On-line Design Studio
http://LHP2.com/
Internet Site Development, Production, Design, Content, Testing. Responsible for creation, revisions, ongoing site maintenance and management of client sites. Web Hosting accounts with additional Private Studios featuring password-protected directories. Web based cPanel and ClientExec for hosted accounts, Studio Gear resources, LinkScan, code validation and Search capabilities for work in progress. FTP client access provided for upload and download capabilities together with a password protected development, staging and production server environments.
NEC Electronics - (1992-1994)
Administration
Corporate Headquarters
ASIC Strategic Marketing Division
Mountain View, CA
http://www.nec.com/
Created and provided documentation and custom software library support for ASIC-CAD Division. Coordinated between internal engineering staff of 15, national design centers, field representatives and clients. Restructured and updated internal print materials, technical manuals, application and release notes and achieved active working print documentation library.
ADDITIONAL EXPERIENCE
Advertising Agency - Warwick & Legler, Inc. - New York
Advertising Agency - Carson/Roberts, Inc. - Los Angeles
Advertising Agency - Erwin Wasey, Inc. - Los Angeles
Corporate Marketing - Revlon, Inc. - New York
Corporate Marketing - Great Western Financial - Beverly Hills
Public Relations - American International Club, Cannes, France
COMMUNITY SERVICE
2005: http://laconchita.org/
Owner and Creator of Emergency 4 month Community Service Site to provide immediate access to resources and life sustaining items to residents, families and victims of the La Conchita California mudslide tragedy of January 10, 2005, in which 10 people lost their lives and many left instantly homeless, without food, possessions nor avenues of immediate assistance. Site retired when emergency no longer applicable.
1997: http://www.gocee.com/valley/
Offsite updating and reformatting of Silicon Valley Web Directory, featuring Eureka! Search Engine. Responsible for standardization of HTML page formats, research and implementation of timely and current content. This award winning on-line publication featuring all aspects of information focused upon the IT and community life for residents of Silicon Valley and the Northern California Bay Area.
EDUCATION
Marlborough School, Los Angeles
Brownmoor School, Scottsdale
University of Arizona and U.C.L.A Extension Division
PACCI, Fremont - FrameMaker (continuing Ed.)
Personal and Professional References upon request
